Astro Virtual Care
Vero Connected Care is brought to you by Teladoc Health

Ask a Mental Health Clinician

Speak to Teladoc Health network of New Zealand registered mental health clinicians (only available to those aged 18 and over and located in New Zealand)

Want to know more about your mental health? ‘Ask a Mental Health Clinician’ is here to help.

Get meaningful answers to important questions about your mental health.

This is not an emergency service. If you require immediate mental health support you can call Lifeline on 0800 LIFELINE (0800 54 33 54) or if you are feeling unwell contact your local emergency services (111 in NZ).

Simply type your question, attach any supporting documents and click submit. Your question will be assigned to a Teladoc Health mental health clinician who will conduct research and send you a detailed response and attach any relevant links or documents. You can submit a question at any time, and your assigned clinician will respond usually within 1 business day.

Ask a Mental Health Clinician supports your treating doctor. It does not aim to replace them. If you require prescriptions or referrals, you will need to visit your treating doctor.

The Teladoc Health clinician will also help you to identify if any of the other Vero Connected Care services could help you to manage your condition.

Who can use this service?

Eligible Vero customers with a Farm & Lifestyle Block policy can access this service at no additional cost.

How does it work?

Your question will be submitted to a Teladoc Health clinician who will usually respond within 1 business day.

  • 1 Ask your question

    You can ask as many questions as you’d like.

  • 2 Mental Health Clinician reviews question

    A Teladoc Health mental health clinician is allocated to review and respond to your question.

  • 3 Get answers to your medical question

    The mental health clinician will respond to your question in writing usually within 1 business day and you’ll be notified by email that your answers are ready for you to review in your Vero Connected Care account.

Ask the Mental Health Clinician any questions about mental health from the comfort of home.

This is not an emergency service. If you are feeling unwell contact your local emergency services (111 in NZ).

Ask a Mental Health Clinician